Department: Interior Plant Care Division
Location: Irwindale, CA
Please send resume directly to email@example.com
As a Interior Plant Care Division Manager is responsible for all efforts associated with operations, safety, bidding and sales, personnel selection, profit and loss within the Interior Plant Care Division; plans, develops, and leads all strategic initiatives associated sales, personnel management, resource management, within the Interior Plant Care Division; designs short and long-range goals and tactical objectives; broadens the active marketing campaign of the Interior Plant Care Division to preserve existing accounts, engage new clients, and increase market share in the industry; cultivates partnerships with existing and prospective clients; attends meetings, makes presentations, and represents the company as a technical expert in the field of Interior Plant Care; negotiates service contracts; produces annual budgets; ensures compliance with all company-wide policies, programs, and processes; holds self and staff accountable for achieving challenging goals; reviews reports and generates entrepreneurial recommendations; participates actively in trade and professional organizations; performs pre- and actual job site inspections; performs basic job cost and budgeting tasks; reviews, revises, and approves paperwork, billings, enhancements, and purchasing documents; ensures all staff adhere to operational, ethical, chemical, safety, and administrative policies and procedures; selects, develops, motivates, and trains staff; oversees safety meetings; supervises staff; oversees maintenance of equipment and tool inventories; approves time cards; reads elevations and blueprints accurately, creates basic interior plant designs, ; communicates well with others; provides excellent service (e.g., accurate, complete, and timely) to clients, work-site partners, and company staff in a courteous and efficient manner; interprets all aspects of landscape plans to ensure compliance with codes; meets with architects, vendors, and subcontractors; conducts walk-throughs, completes punch lists, and makes recommendations to customers; reads and understands contracts; attends budget reviews; conducts necessary job documentation; and provides excellent service (e.g., accurate, complete, and timely) to clients, partners, and staff in a courteous and efficient manner.
Knowledge Areas- Principles, practices, and methods associated with Interior Plant Care, estimating, marketing and sales, horticulture and safety, proven techniques that satisfy gross margin goals, overall profitability, and other key performance metrics; budget management, monitoring, and cost control techniques; strategic and operational planning, human resource programs, and continuous process improvement; operational reports; Windows Operating System, Microsoft Office, and/or company software as well as company software applications; administrative procedures, operational decision making, and supervision; business development, human resources, and marketing; motivation, coaching, and training; profit and loss statements, business trends, and sales statistics; local environment, business directories, and competitor accounts to identify prospective clients; company customer service objectives, norms, and strategies; safe work practices; basic mathematics; chemicals, contracts, and building codes; landscape plans and blue prints; walk-through process; project management; time management; and landscape code compliance.
Skills- Manage all aspects (e.g., schedule labor, order materials, administrative paperwork, dispatch routes) of multiple projects; assign, organize, and track every maintenance job to ensure profitability and customer satisfaction; develop, implement and monitor the annual divisional strategic plan, operating budget, and procedural controls to meet financial objectives; manage the numbers while leading a team to improved performance; perform job cost estimates; conduct industry-wide research; read, interpret, and understand specifications and contracts; lead a diverse workforce across multiple operational and support functions; work within the Windows Operating System, Microsoft Office, and/or company software; communicate effectively in verbal and written form; consistently make high-impact decisions; build and maintain effective relationships with vendors, partners and company staff; provide excellent customer service by ensuring client needs are fulfilled in an accurate, complete, and timely fashion by demonstrating courtesy, efficiency, and professionalism; interpret landscape plans, contracts, and procedures; meeting, time, and project management; safety practices; supervision; work independently; and basic mathematics.
An example of the preferred education, training, and/or experience that demonstrates possession of the knowledge, skills, and competencies for this position includes: at least two (2) years of professional experience involving business management, operational leadership, and strategic planning in the Interior Plant Care industry.
ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the functions required by this job classification. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the functions of this job classification, on a case-by-case basis.
Frequently stand, walk, or crouch on narrow and/or slippery surfaces; stoop, kneel, bend to pick up or move objects; walk for long distances and on sloped ground and uneven surfaces; access stairways and elevators, navigate existing business surroundings without causing customer interruptions, move, lift, and carry objects weighing up to 50 pounds; normal manual dexterity and hand-eye coordination; corrected hearing and vision to normal range.
SPECIAL NOTES, LICENSES AND CERTIFICATIONS
Pre-employment: Incumbents must sign the Non-disclosure Agreement prior to their first day on the job.
License: A valid class C driver’s license, which must be maintained throughout employment in this job classification, is required at the time of appointment.
Certifications: Landscape Industry Certified Manager – Interior; Within 1 year of employment.
Language: While not required, basic bilingual English and Spanish skills are preferred for this classification.
Working Conditions: Must be able to move through existing business surroundings, and perform services without causing any disruption or interruption to client’s work environment.
Background Investigation: Incumbents must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates may be subject to a background investigation and/or drug test.
Introductory Period: Incumbents appointed to this job classification serve an introductory period of three months.